Terms of Usage

These Terms and Conditions govern the use of ANVEIA(the "Site") by all visitors to the site. By accessing our website and placing an order, you agree to the following Terms & Conditions. These terms are designed to ensure a transparent, secure, and seamless experience for everyone who becomes part of the ANVEIA journey.

Throughout this website, “ANVEIA”, “we”, “our”, and “us” refer to ANVEIA, and “you” or “customer” refers to users of this website and purchasers of our products.

Please read these Terms & Conditions carefully before using our website or placing an order.

Website Use

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under parental or guardian supervision.
  • You will not use this website for unlawful, fraudulent, or harmful activities.
  • You will not interfere with the website's functionality, security, or operation.

ANVEIA reserves the right to restrict or terminate access where misuse or violation of these terms is identified.

Product Information & Availability

We strive to ensure all product descriptions, images, colours, and details are presented as accurately as possible.

Please note:

  • Product colours may vary slightly due to screen settings, photography, and lighting conditions.
  • Minor variations in fabric texture, weave, embroidery, handcrafted details, or finishing may occur and are considered natural characteristics rather than defects.
  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify products at any time.

Pricing & Payments

  • All prices displayed on the website are in New Zealand Dollars (NZD) unless stated otherwise.
  • Prices may change without prior notice.
  • Payment must be successfully completed before an order is processed.
  • ANVEIA reserves the right to correct pricing inaccuracies or errors if identified.

Orders & Order Acceptance

Once an order is placed, you will receive an order confirmation email.

Please note:

  • Order confirmation does not guarantee order acceptance.
  • ANVEIA reserves the right to cancel or decline orders due to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraudulent activity
    • Incorrect customer information
    • Circumstances beyond our control

If payment has already been processed, an appropriate refund will be issued.

Shipping & Delivery

Delivery timeframes provided are estimates and may vary.

ANVEIA is not responsible for delays caused by:

  • Courier service interruptions
  • Weather conditions
  • Public holidays
  • Customs processing
  • High order volumes
  • Circumstances beyond our reasonable control

Please refer to our Shipping Policy for further information.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

To qualify for a return:

  • Products must be unused and in original condition
  • Tags and packaging must remain intact where applicable
  • Return requests must be made within the stated return period

Items marked as sale products, customised products, or personalised products may not qualify for returns.

Intellectual Property

All content displayed on this website, including but not limited to:

  • ANVEIA branding and logos
  • Product photography
  • Graphics and visual elements
  • Website design
  • Product descriptions and written content
  • Images and digital assets

remain the property of ANVEIA and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

Third-Party Links

This website may contain links to external websites or services.

ANVEIA is not responsible for the content, policies, or practices of third-party websites and does not assume liability for their use.

Limitation of Liability

ANVEIA shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of this website
  • Delays in delivery
  • Product availability
  • Website interruptions
  • Technical issues outside our control

Our liability shall not exceed the value of the purchased product.

Changes to These Terms

ANVEIA reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website